Data Deletion Request

Last updated: 10 July 2026

You have the right to ask us to delete the personal data we hold about you. This page explains how.

Who holds your data

Local Business Support is a trading name of Wizardtec Ltd (company number 17294179, ICO registration ZC179445). Wizardtec Ltd is the data controller.

How to request deletion

In your email, please include:

1. The name you used when you contacted us
2. The email address you used
3. Any business name you gave
4. Roughly when you contacted us, if you can remember

We need enough detail to find your records and to be reasonably sure the request is genuinely from you. If we cannot identify you from what you send, we may ask one follow-up question before acting.

What happens next

Step	Timing
We acknowledge your request	Within 5 working days
We locate and delete your data	Within 30 days of the request
We confirm deletion in writing	On completion

There is no charge for this.

What we delete

On request we will delete:

• Contact form and enquiry messages
• Free AI healthcheck submissions and any report generated from them
• Your name, email address and business details held in our records
• Any email correspondence between us

What we may have to keep

In a small number of cases we are legally required to retain some information even after a deletion request:

• Financial records. If you have paid us for a service, HMRC requires accounting records to be kept for six years.
• Legal claims. Where information is needed to establish, exercise or defend a legal claim.

Where this applies, we will tell you which data we are keeping and why. Everything else is deleted.

Data held by our providers

Some data sits with the services that run this website — Vercel, Cloudflare, Google Analytics and Anthropic. When we delete your records, we also instruct any relevant provider to do the same. Analytics data is aggregated and does not identify you individually.

Facebook and Instagram

If you have interacted with our Facebook Page or Instagram account, that data is held by Meta under Meta's own privacy policy, not ours. To remove data held by Meta, use the tools in your Facebook or Instagram account settings. We hold no personal data from those platforms beyond what is publicly visible on the posts themselves.

If you are not satisfied

Please tell us first, so we have a chance to put it right. You also have the right to complain to the Information Commissioner's Office:

• Website: ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113